FAQs

1. How do I choose the right cream for me?

Please read the detailed description of each cream or click on the ‘Consulation‘ button on our homepage. We will be happy to advise you.

2. Do you offer a refund policy?

Yes, we offer refunds if the item is unopened or unused. If you are not satisfied with the product or it is faulty, please contact us at contact@amanaskincare.com for a full refund, including delivery.

3. What is your policy on animal testing?

At Amana Cosmetics Limited we do not test products on animals, and none of the ingredients used for Amana Skincare products have been tested on animals. It is against the law to test on animals in the European Union anyway.

4. Who formulates your products?

All of the Amana Skincare products are formulated by a team of bio-chemists and materials-chemists.

5. Who manufactures your products

At Amana Cosmetics Limited, we manufacture the products in house by ourselves in London.

6. How do I seek further help or offer comments?

Please visit the contact page here to find a convenient way to reach Amana Cosmetics Limited via phone, email or social channels.

7. Why do you offer so many different formulations with Aloe Vera?

Highest cosmetic grade Aloe Vera gel offers a wide array of benefits to the skin. We believe that Aloe Vera is a miracle ingredient hence we use it in all of our product at high concentrations.

8. Do you avoid controversial or harmful ingredients in your formulations?

All Amana Skincare products are free of parabens, sulphates, mineral oil, methylchloroisothiazolinone, methylisothiazolinone, animal oils, benzalkonium chloride, coal tar dyes, formaldehyde, mercury, oxybenzone, propylene glycol.

9. I have questions about an ingredient.

If you have questions about any ingredient that we use, please contact us and our lab will provide a response.

Got a question that wasn’t addressed here? Click here to contact us via email or phone!